Privacy Policy
Last updated: August 10, 2026
Information We Collect
When you visit our site or place an order, we collect information you provide directly, such as your name, email address, shipping address, and payment details (processed securely by Shopify and our payment provider, not stored on our servers). We also collect information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies.
How We Use Your Information
We use your information to process orders and subscriptions, provide customer support, send order and shipping updates, and, where you've consented, send marketing communications. We also use aggregated, non-identifying data to understand how our site is used and to improve it.
Cookies and Advertising
We use cookies and similar tools, including Meta Pixel and Google Analytics, to understand site traffic and measure the performance of our advertising. These tools may share data with Meta and Google under their own privacy policies. You can control cookies through your browser settings, or use the "Do Not Sell or Share My Personal Information" option in our cookie banner or below to opt out of this sharing.
Sharing Your Information
We share information with service providers who help us run the business: Shopify (commerce platform and checkout), payment processors, shipping carriers, and marketing platforms. We do not sell your personal information for money. Under California law, using advertising tools like Meta Pixel and Google Analytics can count as "sharing" personal information even without a sale, which is why we offer the opt-out described above.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of the sharing of your information for advertising purposes. You can exercise the opt-out right directly using the "Do Not Sell or Share My Personal Information" link in our cookie banner. For any other request, contact us using the details below.
Data Retention
We retain order and account information for as long as needed to provide our services, comply with legal obligations, and resolve disputes.
Contact
Questions about this policy or your information can be sent to info@okonutrition.com.